Close
×

Registration

Name

Login Details

or login

First name is required!
Last name is required!
First name is not valid!
Last name is not valid!
This is not an email address!
Email address is required!
This email is already registered!
Password is required!
Enter a valid password!
Please enter 6 or more characters!
Please enter 16 or less characters!
Passwords are not same!
Terms and Conditions are required!
Email or Password is wrong!

Frequently Asked Questions

Search FAQ

  • Prescription (Rx) Questions

    • What does my prescription mean?

      The first step to understanding your eyeglass prescription is knowing what "OD" and "OS" mean. They are abbreviations for oculus dexter and oculus sinister, which are Latin terms for right eye and left eye. 

      On your eyeglasses prescription, the information for your right eye (OD) comes before the information for your left eye (OS). Eye doctors write prescriptions this way because when they face you, they see your right eye on their left (first) and your left eye on their right (second).

    • Can I use a contact lens prescription to order glasses?

      No, a contact lens Rx can only be used for contact lenses and not glasses. The prescription types differ because eyeglass lenses are positioned at a distance from the eyes, while contacts rest directly on the eyes. This distance affects the lens power required for eyes to focus properly.

    • Can I still order glasses if my prescription has expired?

      Vision experts recommend getting a comprehensive yearly eye exam to ensure optimal vision health. If your prescription has expired, please get a new eye exam done before ordering your FrameGenie eyewear.

    • Can I order reading only glasses?

      Yes! There is a very simple formula to transform your prescription into a reading eyeglasses prescription.

      Formula: Sphere + Add = Near Sphere

      Reading glasses are single vision for near use only. The near prescription is the distance sphere prescription plus the add power, which will be found on your prescription. For example a +1.00 -0.50 with a 2.00 add, would be a +3.00 -0.50 reading lens.Whereas a -1.00 with a (+)2.00 Add would be a +1.00 reading lens.

    • What are Computer Glasses?

      These glasses are specifically designed for intermediate and close distances, which are the most common zones associated with computer use.

    • Do you offer bifocal or progressive lenses?

      Yes, we offer progressives. Once you’ve selected your frame, in the “Add Your Prescription” step, select Progressives (No-Line Bifocal) from the Prescription Type drop down. This will allow you to enter your progressive prescription.

    • What does sphere mean?

      The sphere number on your prescription refers to a measurement of how much correction is needed and is usually between -20 and +20.

    • What does cylinder mean?

      The cylinder category on your prescription refers to the measurement of how much correction is needed for patients with astigmatism.

    • What does axis mean?

      This describes the lens meridian that contains no cylinder power to correct astigmatism. The axis is defined with a number from 1 to 180. The number 90 corresponds to the vertical meridian of the eye, and the number 180 corresponds to the horizontal meridian.

    • What does add mean?

      This refers to the added magnifying power that is applied to the bottom part of multifocal lenses to correct presbyopia. This number is always shown as a “+, or positive” power. This number will generally range from +0.75 to +3.00 D and will be the same power for both eyes.

    • What does prism mean?

      The prism number is only used on a small percentage of eye prescriptions and is used to compensate for eye alignment problems.

    • What does prism base mean?

      When a prism number is applied, the prism base is used to indicate the direction of the prism.

    • Can I order more than one pair?

      Our FrameGenie website gives you the opportunity to order as many frames as you wish. As you shop through our selection, you can place any frames that you like in your shopping cart and continue browsing through the different styles. When you’re ready to checkout, simply click on your cart and follow the easy ordering process.

    • Can I add glasses to an order once I pay for it?

      Unfortunately, once an order has been made and processed you won’t be able to add more frames. But you can always place another order.

    • Is there an easy way to reorder a pair of glasses I bought previously?

      Of course! If you love your FrameGenie frames and want to order more, simply log into your account, look up the previous order and if the frames are available, you can click the Reorder link, and those frames will be added to your cart.