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Frequently Asked Questions

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  • Virtual Try On

    • How does the Virtual Try On work?

      Our Virtual Try On is as easy as can be! First, choose your favorite frames. Then, click on the “Try On View” button. Lastly, upload a picture of yourself and see how stylish you look in your new FrameGenie frames!

    • How can I upload my photo? Do I need to upload a photo?

      To upload the picture, simply click on the Browse button on the image of the FrameGenie model, and select the photo you would like to use. When choosing a picture make sure that your pupils are visible, and your face is straight and looking forward. You can also click on the choose button and select one of the FrameGenie models to model your pair.

      If you find your perfect pair, make sure to share it with your friends on Facebook and Twitter!

    • What kind of picture should I upload?

      When taking your picture to upload to our Virtual Try On, make sure to follow these tips to ensure that your FrameGenie glasses fit perfectly!

       
      • Make sure your pupils are visible in the photo.

      • Ensure your eyes are open.

      • Make sure you are facing forward and your head is straight.

      • Ensure that the room has enough lighting.

      • Smile big! :)
    • Can I try on multiple pairs at the same time?

      Yes you can! With our Virtual Try On, you can try multiple pairs and see how they will look on you!